Privacy Policy

Langthorns Plantery - Privacy Policy and Data Protection Act

Langthorns Plantery maintains records of customers’ names and addresses and business transactions on computer. Use of these is governed by the Data Protection Act 1998.

As Langthorns Plantery undertakes not to pass on any of its records to any third party, Langthorns Plantery is exempt from any obligation to register with the Data Protection Registrar. However, if you would like Langthorns Plantery to delete your details from our main office data base, this can be carried out at the end of our financial year (end of December). However, doing so will prevent Langthorns Plantery from sending you any of our catalogues, newsletters and brochures etc. in the future.


Langthorns Plantery Privacy Notice Updated 

On 25th May 2018, the General Data Protection Regulation (GDPR), takes effect.  Langthorns Plantery are committed to ensuring your privacy is protected and as such undertakes never to share or sell your personal data to a third party.  

Information we need to collect and why.

Name, billing and delivery address 

We simply need this information from you if you are making a purchase online to process and deliver your purchase.  We will need to share your address with a third party delivery company

Phone number, mobile number, email address 

We may need to keep in touch regarding your delivery

Communication details via email, social media 

With your consent we will hold your details on file, we will only use these details to contact you with loyalty card updates, offers and our newsletter.  
Access to your personal data is password-protected and we regularly monitor and test our payment system for possible vulnerabilities and attacks.

Your rights

You have have the right to be told how we use and keep your personal information and we do this via this policy
You have the right to ask for a copy of the information we hold on you.
You have the right to have any inaccuracies corrected by contacting us
You have the right to ask us not to send you marketing, promotional or product emails and you can change your preferences by unsubscribing on any email we have sent you.
You have the right to have your details deleted from our system however, we must keep information that is essential should you wish to contact us in the future about an issue you may have about a product